At Maysarah, we strive to provide you with a seamless shopping experience, including efficient and reliable shipping services. This policy outlines our shipping practices to ensure transparency and set clear expectations for our valued customers.

Shipping Locations and Timeframes

United Arab Emirates (UAE)

We are proudly located in Dubai’s vibrant Meena Bazar. For our local customers within the UAE, we offer swift delivery:

• Estimated delivery time: 2-3 business days
• Shipping cost: May vary depending on location.

International Shipping

We’re excited to bring Maysarah’s unique fashion and jewellery to customers around the world. We currently offer international shipping to:

• India
• United States
• United Kingdom

For these destinations, please note:

• Estimated delivery time: 20-25 business days

Order Processing

To ensure the quality and accuracy of your order:

• We process orders within 1-2 business days of receipt
• Orders placed after 2 PM (UAE time) will be processed the following business day
• You’ll receive a confirmation email with tracking information once your order ships

Shipping Methods

We partner with reputable carriers to ensure the safe delivery of your items:

• UAE deliveries
• International shipments

Tracking Your Order

Stay informed about your package’s journey:

• Track your order using the link provided in your shipping confirmation email
• For any concerns, contact our customer service team at support@maysarah.ae

Shipping Restrictions

To comply with international regulations and ensure safe delivery:

• Certain items may have shipping restrictions to specific countries due to local laws

Lost or Damaged Packages

In the rare event of a lost or damaged package:

• Contact us within 48 hours of the expected delivery date
• We’ll work with our shipping partners to resolve the issue promptly